To check if you have a problem with one of your downloaded apps, you can restart your Pixel 3 XL to safe mode. Sometimes, an app may becomes incompatible with Android or with other apps resulting to issues. The motherboard and the rest of the system may still be working normally but the screen may need repair or replacing. Just remember, if the phone still charges and shows signs of life but the screen remains black, that’s most probably a screen issue. Check the screenĪs mentioned above, there are a number of signs that a user must do in order to distinguish what type of Black Screen issue he or she is experiencing. If you won’t be able to readily get another official Google cable and adapter, try to borrow them from a friend or visit a local Google store. In case that the problem is caused by a bad charging cable or adapter, we recommend that you use a different set. This will allow the battery to store enough energy before firing up the system again. Make sure to charge the phone for at least 30 minutes before attempting to turn it back on. Many Black Screen cases are caused by a battery running out of juice. Afterwards, wait for your phone to complete the reboot sequence and see what happens. Simply press and hold the Power button for about 10 seconds. If your Pixel was not dropped or exposed to liquid and was working normally before experiencing the problem, the cause is most likely a minor OS bug. If you are not sure what may have caused a Black Screen issue on your Google Pixel 3 XL, the following troubleshooting steps should help you figure it out. A user needs to do a set of troubleshooting steps in order to narrow down the factors. Oftentimes, there’s no obvious reason why an Android device may freeze. Solutions to fix Google Pixel 3 XL Black Screen issue If the cause is a minor bug only, a quick restart usually fixes the problem. Sometimes, the system may freeze and shows a black screen. This is usually manifested in what folks call freezing. This can lead to the system failing or crashing. If Android encounters an error, it usually tries to fix it by itself but sometimes, it may not be able to do so effectively. In some other cases, a phone may have simply become unresponsive for some unknown bug. Black Screen issue due to freezing or unresponsive system If your phone’s screen became black after it was physically impacted, you must send the phone in for repair or replacement. In this situation, the phone is usually not totally dead and may continue to power back on, show LED light indicators, vibrate when restarting, or rings when its number is called. This often follows after accidentally dropping the device or exposing it to water or liquid. Black Screen issue due to damaged screenĪnother form of Black Screen issue can be attributed to a broken screen. In this situation, the most likely reason is hardware malfunction so repair may be the only effective solution. If your Google Pixel 3 XL has a black screen issue and has become totally dead, it has a No Power issue, hence the screen is now unresponsive and stays black. phone no longer showing signs of charging.phone no longer vibrates when restarting.lack of LED light indications (solid or flashing),.This type of black screen issue is usually accompanied by other signs like: Basically, what happens is that the screen stays black simply because the phone is dead or has refused to power back on. This is the most common reason why a lot of smartphones users across platforms may tag a problem as Black Screen issue. Below are the three common cases that shows the forms of Black Screen issue. While it may appear obvious to a casual observer, Black Screen issue can mean a different situation from one user to another. What is Google Pixel 3 XL Black Screen issue? In today’s post, we give you the troubleshooting steps that you can do if your Google Pixel 3 XL screen won’t turn on or has become black. Needless to say, having a bad screen can completely block a user from using the device. Screens act as both monitor and gateway to the operating system interface. Phone screens, unlike its computer counterpart, has more important functions than just to display images and videos. Black Screen issue is one of the most common problems of smartphones.
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